Service Management Consultant

Melbourne VIC, Australia - 0431

Service Management Consultant

* To be responsible for specifying, delivering and supporting service management application solutions for transition, transformation and business as usual activities
* To lead a team of Application Specialists and Business Analysts

To manage 3rd party suppliers including specification of requirements, product selection, technical liaison, technical compliance, inter-dependencies between suppliers, testing, scoping of support contracts and transfer into operation.

End to end responsibility for the specification, design, configuration and deployment of the solutions, including all technical documentation, statements of work, process maps, handbooks, user guides, training and successful transfer into operations.

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